I sent this postcard months ago to a friend but don't think I ever got around to posting it. This particular 'malfunction junction' is, I think, in North Carolina. The card came to mind on Monday. First the power went out around 6:30 am, then the phone lines, then Internet service. The power came back around 11 am, but it took till after 6 pm for the rest again to be working. I won't say anything about Verizon except that a rep called yesterday and listened to my pointed criticism. The gesture, for what it was worth, was appreciated.